Frequently Asked Questions
What If I Need To Return My Product?
Can I Transfer A Contract To Another Person?
What Information Do I Need To File A Claim?
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Peace-of-mind, Protected
Select an Extend product protection plan during checkout or easily add on a plan up to 30 days after making your purchase.
Accidental Damage
Coverage in case of failure or accidental damage, including spills, breaks, drops, and more.
Zero Deductible
No hidden fees to get your product back in your hands and get you back outdoors.
24/7 Online Claims
Service that’s here for you, whenever you need. Enjoy simple claims and fast resolutions.
Why Add Protection From Extend?
A manufacturer’s warranty does not cover accidental damage. Extend provides extended protection after the manufacturer’s warranty expires and covers accidental damage, such as spills or breaks.
Add product protection to your purchase during checkout. Our protection partner, Extend, will work directly with you to get your product repaired or replaced. No catches — everyone wins.
Getting Help Is Easy
Contact Extend online 24/7 to file a claim. Most issues are processed in minutes, and after approval, Extend will send you all the details to process your issue. Already have a plan? Contact Extend to get help with a claim.
Contact ExtendLimitations and exclusions apply. Extend’s terms and conditions vary by product category. View the Terms & Conditions for Grills, Outdoor Furniture, and Outdoor Kitchen Appliances.