Freestyle™ 425 SB
"We bought a Napoleon about 15 years ago and it just died. Money well spend. We decided to get another one based on our previous experience. I must say the quality on this BBQ is nowhere near what our old one was."
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| Configuration | Freestanding |
| Fuel Type | Propane |
| Number of Doors | 1 |
| Rotisserie Kit | No |
| Series | Freestyle |
| Side Burner | No |
| Tank tray | No |
| Product Weight | 121.0 lb |
| BTUs | 47000 |
| Color | Graphite Gray |
| Cooking Grid Dimensions | 18x23.75-Inches |
| Material | 304 Stainless Steel |
| Product Depth | 25.0 in. |
| Product Height | 45.5 in. |
| Product Width | 52.0 in. |
| Rotisserie Back Burner Included | No |
Overall rating: 4.16 / 5 from 25 reviews.
The Napoleon Freestyle 425 Gas Grill on Cart with Side Range Burner, Propane is praised for its high-quality performance and innovative features. Customers appreciate its reliable ignition, even cooking surface, and quality burners. However, some find the side burner runs very hot even at the lowest setting, and the assembly instructions are difficult to follow.
Review topics: ["quality","looks","heat","set","temperature","bbq","grill","unit","barbecue","steaks"].
"We bought a Napoleon about 15 years ago and it just died. Money well spend. We decided to get another one based on our previous experience. I must say the quality on this BBQ is nowhere near what our old one was."
"Loving the new Napolean BBQ. Works and looks great"
"The bbq is great for the most part. A few details leave something to be desired. The drip pan doesn’t line up very well so it hits the edge and drips a bit into the bottom beside the propane tank. The door doesn’t latch solidly either (the magnet is terrible and small). The side burner runs very hot even at the lowest temperature which is a bit annoying as you have to get something to raise it so it isn’t so close to the flame if you don’t want to burn whatever you have on there."
"The bbq works very well though I would have preferred a larger warming grid since I used it a lot on my previous bbq. The unit heats up quite hot even on the lowest setting so I would like to use the warming grid to cook some foods which can burn quickly without having to check on them constantly. The setup instructions were not best that I have seen. I had to go back and disconnect the side burner in order to connect the ignition wire to the burner control before installing it to the front panel. It was the only way that I could see how to line up the plug properly to do the connection. Also, the front door does not stay closed since the magnetic catch doesn’t hold it shut the same way the display model in the store did. Finally, why are there eight bolts left over? I followed the instructions as shown."
"The unit was delivered assembled, but there were some damaged parts. I figured I would call customer service and just have the parts replaced. I had 2 calls with over an hour wait time and no answer. I sent an email and it was returned server not responding. I sent the whole unit back"
"Excellent grill. Love how fast it heats up, great for searing, grilling or going slow. Assembly was relatively easy, just a few hiccups as the plans could be a little more detailed. Would definitely recommend to anyone looking to buy a new BBQ."
"Nice looking bbq, very even heat when the burners stay lit. Been having issues with two burners and Napolean has been super responsive in sending replacement parts to troubleshoot the issue."
"Assembly Instructions don't account for side burner or parts are missing. Very frustrated about this. Emailed and got no response. Waited on hold with Customer Services for over an hour . . . BBQ is just sitting there half completed. Too bad as I need to buy another one but won't be getting another 425 SB"
"High quality BBQ grill. Love the fact the grill has 4 burners when other grill brands with same cooking surface area has only three burners. Heats up fast."
"bbq is good but you can tell side shelf and door is of lower quality,door magnet not placed well and you can feel it not so good"