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Black gas grill on cart with lid and blue-lit control knobs
  • Black gas grill on cart with lid and blue-lit control knobs
  • Black gas grill with lid, blue control knobs, and right-side control panel
  • Black gas grill with open hood showing main burners and side cabinet panels
  • Infrared gas burner inside grill with blue glowing heating elements
  • Open grill with cooked meat, corn, and vegetables on stainless grates
  • Gas grill with flames rising from cooking grate under infrared burners
  • Black grill control panel with digital display and illuminated burner knobs
  • Open black gas grill showing stainless grates and blue-lit control knobs
  • Black gas grill on cart with closed lid and control knobs
  • Napoleon Phantom Prestige 500 Connected Gas Grill On Cart with Infrared Side and Rear Burners
Napoleon Phantom Prestige 500 Connected Gas Grill On Cart with Infrared Side and Rear Burners

Napoleon
Starting At $2,649.00

Napoleon Phantom Prestige 500 Connected Gas Grill On Cart with Infrared Side and Rear Burners

SKU: P500VXRSIB-PHM-Config
Fuel Type:Natural Gas
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Freight Delivery Details

This item ships via freight carrier. Freight deliveries include liftgate service to curbside, a scheduled delivery appointment, and require an adult signature upon receipt.

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Starting At $2,649.00
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Product Features
  • Wi-Fi and Bluetooth connectivity for real-time monitoring and control via smartphone.
  • Cast stainless steel cooking grids for exceptional searing and low-maintenance durability.
  • Infrared side burner and rotisserie burner for versatile, high-performance grilling.
  • LED Control Knobs with SafetyGlow™ illuminate for nighttime use and glow red for added safety.
  • Convenient extras like hidden tool hooks, stow-away warming rack, and grease management for effortless cleanup.
Product Description
The Napoleon Phantom Prestige 500 Connected Gas Grill On Cart with Infrared Side and Rear Burners is a cutting-edge grilling solution that blends advanced technology with exceptional performance. Equipped with Wi-Fi and Bluetooth connectivity, this grill offers unparalleled control and convenience, allowing you to monitor temperatures, set timers, and receive high-temperature warnings directly on your smartphone. The cast stainless steel cooking grids deliver superior searing performance with minimal maintenance, while the larger rotisserie burner and infrared sear station enhance cooking versatility. LED Control Knobs with SafetyGlow™ provide added safety by glowing red when the gas is on, while the stow-away warming rack and hidden tool hooks optimize your workspace. Whether entertaining guests or experimenting with new recipes, this grill offers advanced features like temperature probes, an LCD display, and a multifunctional grilling rack to make outdoor cooking effortless and enjoyable.
⚠️ WARNING: This product can expose you to chemicals including BENZENE, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/.
Configuration Freestanding
Fuel Type Natural Gas,Propane
Number of Doors 2
Number of Burners 6
Rotisserie Kit Yes
Series Phantom
Side Burner Single
Tank tray Yes
Product Weight 210.0 lb
BTUs 82000
Burner Material Stainless Steel
Color Matte Black
Cooking Grid Dimensions 28x17.75-Inches
Main Grilling Area 743.0 sq in.
Total Grill Area 883.0 sq in.
Main Burner Configuration All Infrared
Material Stainless Steel
Product Depth 26.0 in.
Product Height 51.0 in.
Product Width 65.5 in.
Rotisserie Back Burner Included Yes
Shipping Height 31.0 in.
Shipping Length 43.5 in.
Shipping Weight 215.0 lb.
Shipping Width 31.5 in.
Product Resources
Rotisserie-roasted meat and asparagus on grill grates with side control knobs visible

Napoleon

Napoleon’s story began in Ontario, Canada in 1976 when Wolfgang Schroeter founded Wolf Steel, which later became Napoleon Grills and Napoleon Fireplaces. The company has since become a leading player in both markets in Canada, the United States, and Europe, offering both high-end and entry-level products with quality manufacturing and ample features at various price points to suit all customers. Napoleon products come with the President’s Limited Lifetime Warranty, instilling confidence in their quality, and the company has been recognized as one of Canada’s “Top 50 Best Managed Companies“ for their excellent customer service and more.

Shop All Napoleon

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Overall rating: 4.25641 / 5 from 78 reviews.

AI Generated Review Summary

The Napoleon Phantom Prestige 500 Connected Gas Grill offers advanced technology and exceptional performance. Customers praise its seamless connectivity, superior searing performance, and modern design. The grill's features, including Wi-Fi and Bluetooth connectivity, temperature probes, and an LCD display, enhance convenience and versatility. The cast stainless steel grates and infrared side and rear burners provide excellent cooking results. The sleek matte black finish adds to its stylish appearance.

Summary topics

  • Searing Performance (55%): Many customers raved about this grill, praising its searing station and stainless cast grilles.
  • Matte Black Finish (17%): A significant number of customers loved the matte black finish and grates, describing them as classy and modern.
  • Phantom Grill Design (9%): Customers expressed satisfaction with the new Phantom grill, praising its beautiful design and overall performance.
  • Amazing Features (13%): Customers keep praising the amazing features of the product, which is a common opinion among the reviews.

Review topics: ["support","quality","looks","issues","finish","results","heat","handle","temperature","assembly","upgrade","works","construction","maintenance","feels","grill","grates","features","phantom","bbq","burner","cooks","ignition","turkey","addition","app","prestige","unit","sear","steaks"].

Review highlights

  • "Man I love this grill and that phantom finish and grates are amazing!" — Verified B.
  • "Everything feels very sturdy and well made, and the cast stainless grates are awesome." — Verified B.
  • "Solid build, temperature probes allow for perfect cooks, stainless steel grates are easy to clean" — Verified B.

Reviews

Napolean Review

"The bbq works really well. Very happy with the product. The searing station is nice, and the rotisserie works well. Still haven't figured out how to remove chickens properly, but everything else was perfect. _x000D_ _x000D_ The only improvement I would suggest is the app connectivity. It is too complicated, and not intuitive in design. As a result I never use it and simply use my old probes."

— Verified B. (4/5)

Replacement Part Not Available on this New Unit

"The caster support immediately broke. The $8 replacement part is backordered with no sign of it arriving ever! It's also NOT covered by the "lifetime warranty" of this Prestige model! The corner of my new Bar-B-Q is sitting on a block of wood."

— Verified B. (3/5)

Low Tech / Cheap Tech

"As far as grilling goes, this hits it out of the park. My issue is the tech used on this equipment. The “touch” panel is as responsive as a 2x4. Even the on/off switch is finicky. The lighted knobs malfunctioned within 4 days. Couldn’t get the parts so the grill was replaced (it’s brand freak’n new and shouldn’t need a repair 1 week after buying). The probes work well once you can get the panel to turn on. Gave up on the app. For reference, I worked IT to support me through college, wired our 1960’s home w/ cat6, and built out our home network…but can’t get this ridiculous control panel to operate easily. Same issues for both grills I received. The grill is a solid 5 stars / the tech is 1 star. I don’t bother using the panel. It’s nice to have if it worked decently but not necessary for grilling."

— Verified B. (3/5)

An Amazing but VERY Pricey BBQ, I hope it is worth the price

"This is an amazing BBQ, the quality, the looks, the tech and how well built it is. However it is VERY Pricey, so hopefully I am getting a lot for the money, I hope. So far the one major headache I am having is the ignitor. I am having to turn each temp control knob multiple times to get the burner to light. Real Pain in the butt for the $2600 I spent for the Best BBQ around"

— Verified B. (4/5)

nice grill disappointing quality

"Great grill but ignition isnt reliable. Support is difficult to reach, tried 2 appointments no one reached out. Would not buy again because of the ignition problem. casters mounts are plastic and broke off while leveling on all 4 corners. However when grill is working its great mostly because of the cast stainless steel grates and powerful burners. Side burner is fantastic. i think its too expensive for the ignition and caster issues though which are a big ket down. Digital screen isn't that useful. would have gone with a higher price to avoid these problems. buyer’s remorse setting in. On the bright side online warranty sustem alowed me to order replacement caster mounts."

— Verified B. (4/5)

Phantom grill stylish and loaded with features

"Phantom grill has performed better than expected. Cast stainless steel grates perform much better than our old stainless steel grates. Has many useful features that we are enjoying. Glad we switched to Napoleon and would recommend. . P"

— Verified B. (5/5)

Great grill - worth the cost

"Cooks very evenly and accurate temperature control. The heavy cast grates are superior. All-around solid construction."

— Verified B. (5/5)

Amazing Grill

"The best grill I ever bought! Looking forward to all the great grilling times! Highly recommend!"

— Verified B. (5/5)

Only the Best

"Perfect Grill, great craftsmanship"

— Verified B. (5/5)

Phantom Prestige 500

"I was hesitant to purchase a new grill. We had our current natural gas grill for over 30 years. Refurbishing it and replacing parts over the years. We recently bought a new Napoleon natural gas grill as a replacement. I am really amazed by the features and build quality of this new grill. Easy step by step assembly too. Well done. Also it comes with a lifetime warranty!"

— Verified B. (5/5)

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